摘要:简介BPI(Business Process Improvement)自从流程再造思想诞生以来,对于“再造”的理解就存在不同的看法。且不说由Reengineering 衍生而来的Redesign(再设计)、Reorganization(再组织)、Reposition(再定位)、Revitalization(再生)等分支观点,以及由此激发的人们Re-everything(再造一切)的激情。单是能用来矫正或丰富BPR(Business process reengineering,流程再造)的定义的就[阅读全文]